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Dr. Maher Mahmoud is a Consultant Dermatologist with over 30 years of experience in dermatology, aesthetic medicine, and laser treatments.

The clinic provides medical and cosmetic dermatology together with laser and aesthetic procedures. Listed services include medical dermatology, laser procedures, aesthetic medicine, pediatric dermatology, hair loss treatment, chemical peels and facials, acne and acne-scar treatment, skin cancer screening, eczema and psoriasis treatment, Botox and fillers, vitiligo treatment, allergy and rash treatment, HPV treatment, melasma and pigmentation treatment, immunology of the skin, and andrology.

There are three branches across Greater Cairo: New Cairo, Mohandessin, and Sheikh Zayed.

Yes. This is the official online booking platform for Dr. Maher Mahmoud.

Yes. Pediatric dermatology is one of the listed services.

Opening days depend on the branch, and Friday is closed everywhere. The days and shifts that can actually be booked are shown for each branch during the booking process.

You can call the clinic on +201114654440, use the Chat feature inside your patient account, or open the Support page for each branch's phone number and directions.

Open the Book page, sign in to your verified patient account, choose a branch, then choose an available date and shift and confirm the booking.

Yes. You must be signed in with a patient account that has a verified mobile number or verified email address before you can book.

You can book a new in-clinic consultation, or an Online Appointment (video consultation). Follow-up visits are arranged directly with the clinic rather than through online booking.

During booking you select the branch first, then only the dates and shifts that are actually available for that branch are shown. You can select from those available options.

Appointments are organised into a Day shift and a Night shift. The exact times are shown during booking and confirmed by the clinic.

As a general guide: New Cairo runs Saturday to Thursday, with Monday and Wednesday as Day-shift only; Mohandessin runs on Monday nights; Sheikh Zayed runs on Wednesday nights. All branches are closed on Friday, and availability can change, so always rely on what the booking page shows.

A date or shift may not appear because that branch does not run on that day, it is a Friday, the shift is fully booked, or the clinic has closed that date or shift. Try another available option.

After you confirm, the site shows a confirmation with your booking number, and a confirmation is also sent to you by email and SMS. Booking numbers look like MM-12345.

Appointments booked while signed in appear in your account under My Appointments.

Yes. You can look up a booking using its booking number together with the mobile number on the booking.

A booking is made using your patient account details (name, mobile, and email), so the person attending should be the account holder.

You can book again when a suitable date and shift are available. Make sure each booking is for the correct branch and visit.

It is a video consultation with Dr. Maher Mahmoud from home, with no clinic visit required.

The Online Appointment fee is 1,500 EGP, or 30 USD for payment in US dollars.

Sign in, open Online Appointment, choose a payment method, send the payment, upload your payment proof, and submit the request.

Payment can be made by InstaPay to +201028825100, Vodafone Cash to +201014024600, or PayPal to mailmaher@yahoo.com. InstaPay and Vodafone Cash are 1,500 EGP; PayPal is 30 USD.

Your request is marked In Review while the clinic checks the payment. You are notified once it is accepted or rejected.

You receive your appointment date and time and a video link. The details also appear in your account under Online Appointments.

A request is usually rejected when the payment could not be verified. Contact the clinic on +201114654440 for help.

Open your account and go to the Online Appointments section to see the current status.

Changes and cancellations are not done through the website. Contact the clinic as early as possible if you need to change or cancel.

Contact the clinic. If another suitable date and shift are available, staff can help move your appointment.

You will need to make a new booking. Contact the clinic if you need help.

Follow-up visits are arranged directly with the clinic during or after your consultation. Online follow-up booking is not currently offered.

Occasionally the clinic may need to change an appointment. If that happens, the clinic will contact you.

An appointment can show as Confirmed, Pending, Completed, Cancelled, or No Show. The status is updated by the clinic.

Listed treatment areas include medical dermatology, laser procedures, aesthetic medicine, pediatric dermatology, hair loss treatment, chemical peels and facials, acne and acne-scar treatment, skin cancer screening, eczema and psoriasis treatment, Botox and fillers, vitiligo treatment, allergy and rash treatment, HPV treatment, melasma and pigmentation treatment, immunology of the skin, and andrology.

Yes. Acne and acne-scar treatment is one of the listed services. The right approach depends on your assessment.

Yes. Melasma and pigmentation treatment is one of the listed services.

Yes. Hair loss treatment is one of the listed services.

Yes. Laser procedures are among the clinic's listed services. Confirm the specific laser treatment you need with the clinic.

Yes. Botox and fillers are listed among the aesthetic services.

Yes. Chemical peels and facials are listed among the aesthetic services.

Yes. Skin cancer screening is one of the listed services.

Yes. Eczema, psoriasis, and vitiligo treatment are all listed among the clinic's services.

Book a consultation so the doctor can examine your skin, hair, or nails and recommend a treatment plan for your condition.

Online booking is for a consultation or an Online Appointment. The specific procedure is planned with the doctor during the visit.

The New Cairo branch is at Cairo Medical Center (CMC), Ground Floor, Clinic 14.

The Mohandessin branch is at Notion Medical Tower, 2nd Floor, Clinic 213.

The Sheikh Zayed branch is at SODIC Medical District, Clinic 102A.

Yes. You choose the branch during booking. Only branches with an available date and shift can be selected.

Availability depends on the branch, day, and shift. Check the booking options for the branch you want.

Use the Get Directions link for each branch on the home page Clinics section or on the Support page.

All branches are closed on Friday, and each branch also only runs on specific days of the week.

An account is required to book. It also lets you manage your appointments, Online Appointments, profile, and password in one place.

Open the Register page and enter your full name, country, mobile number, email address, and a password. You then confirm your account with a 6-digit verification code.

For Egypt, Saudi Arabia, the United Arab Emirates, and Pakistan the code is sent by SMS. For other countries it is sent by email.

Yes. Sign in with your email address and password on any supported browser.

The name on a patient account cannot be edited on the website. Contact the clinic if your name needs to be corrected.

Yes. Both use a verification process: your current contact detail is verified first, then the new one is verified before the change takes effect.

Yes. Use Change Password from your account and follow the security steps.

Deleting your account removes the account itself and is permanent. Deleting your data keeps the account so you can still sign in, but removes or anonymizes the personal data attached to it.

Your account can hold your name, country, mobile number, email address, verification status, and appointment information.

Open the Login page and enter the email address and password for your patient account.

Use Forgot Password on the login page. A 6-digit code is sent to your email or mobile, it expires after 5 minutes, and you then set a new password.

Check your details and try again. If you cannot remember your password, use the Forgot Password process.

Check your details and internet connection, then try resetting your password. If it still does not work, contact the clinic.

If you cannot receive the verification code, you cannot complete the normal recovery process. Contact the clinic staff for help recovering your account.

Wait about 60 seconds, then use the resend option on the verification screen.

Verification confirms that you control the contact detail on your account and helps protect your patient information.

It is sent to your mobile number by SMS in SMS countries, or to your email address in other countries, as shown on the verification screen.

Check that the number or email is correct, wait a short time, and check your email spam folder. After the wait you can request a new code. Contact the clinic if it still does not arrive.

Verification codes are 6 digits and expire after 5 minutes.

No. Never share a verification code, even with someone who says they are clinic staff. Only enter it on the clinic's verification screen.

It helps prevent someone else from changing the contact details on your account.

It is a secure messaging feature in the patient portal for contacting the clinic team.

Open Chat from the navigation. If you are not signed in, you are asked to log in first.

Yes. You can send text messages and image attachments, such as a photo of a skin concern.

No. Patient Chat is not for medical emergencies. Seek emergency medical care when needed.

Make sure you are signed in. If the problem continues, contact the clinic.

The consultation is currently 1,000 EGP as a special offer, normally 1,300 EGP. The price that applies is shown during booking.

The Online Appointment fee is 1,500 EGP, or 30 USD for payment in US dollars.

Prices and offers can change over time. Always rely on the price shown during the booking process.

Pay by InstaPay, Vodafone Cash, or PayPal using the account shown for that method, then upload your payment proof so the clinic can verify it.

The consultation fee is handled at the clinic. Only the Online Appointment is paid in advance through the website.

Do not complete the booking. Contact the clinic to confirm the current price.

Contact the clinic on +201114654440 to discuss a rejected payment.

Your information is used to run your patient account, handle bookings and Online Appointments, and communicate with you.

Yes. Use the Delete Data page. Your account stays active so you can sign in again, but the personal data attached to it is deleted or anonymized.

Yes. Use the Delete Account page. This is permanent.

Some booking records may be kept in anonymized form where needed for operational, security, fraud-prevention, or legal reasons.

Use a strong password, keep your contact details up to date, never share passwords or verification codes, and sign out on shared devices.

Check your internet connection and refresh the page. Try another browser or device. If it continues, contact the clinic.

Check that every required field is filled in and that the date and shift you chose are still available. If it continues, contact the clinic.

A verification step may be required. If you still cannot get in, reset your password or contact the clinic.

Yes. The site and patient portal work on supported mobile, tablet, and desktop browsers.

Refresh the page and make sure your browser is up to date. If the problem continues, contact the clinic and describe what happened.

A 404 page means the address does not exist; check the link or start from the home page. A 503 page means the site is briefly unavailable for maintenance; wait a short time and try again.

You can call the clinic on +201114654440.

The Support page lists a phone number and directions for each branch.

Yes. Sign in and use the Chat feature in the patient portal.

Contact the clinic to change or cancel an appointment, arrange a follow-up, recover your account, ask about a payment, or report a problem you cannot solve on the website.

Contact the clinic staff directly and explain that you can no longer receive verification codes on your registered contact details.